Frequently Asked Questions

  • Our delivery service is much more than transportation. Every delivery includes professional handling, white-glove delivery, on-site setup, furniture placement, cleaning and preparation of rental items, as well as complete teardown and pickup following your event.

  • We proudly serve the GTA and locations throughout Ontario. We also offer shipping across Canada and to the United States for select events and projects.

  • We recommend booking as early as possible to ensure the best selection and availability. Need something on a shorter timeline? Reach out—we’ll always do our best to accommodate last-minute requests whenever possible.

  • Yes, a deposit is required to confirm your booking and reserve your selected rental items for your event date.

  • Absolutely. Many of our furniture pieces can be customized to suit your event’s unique style and needs. We offer customization of fabrics, patterns, and colors, and our in-house paint booth allows us to create custom finishes to match your vision. Contact our team to learn more about available customization options and how we can help bring your event design to life.

  • We provide rentals for a wide range of events, including weddings, corporate events, product launches, private celebrations, social gatherings, styled shoots, and more. If you’re planning it, we’re here to help bring it to life.

  • Our inventory is regularly inspected, cleaned, and maintained by our in-house team. From upholstery touch-ups to refinishing and repairs, we take pride in ensuring every piece arrives event-ready and in excellent condition.

  • Absolutely. We welcome showroom visits Monday through Friday from 9:00 AM to 4:00 PM by appointment. This gives you the opportunity to explore our collection in person, discuss your event needs, and see what pieces work best for your vision. Many of our furniture pieces can also be customized, and our team would be happy to discuss available options during your visit.

  • Yes. We encourage clients to visit our showroom Monday through Friday from 9:00 AM to 4:00 PM by appointment, alongside their planner, decorator, or florist. It’s a great opportunity to explore design options, view furniture combinations in person, and discuss customization possibilities to help bring your event vision to life.

  • To ensure the highest level of service and protect our inventory, we generally do not offer customer pickups. Our professional team handles delivery, setup, and collection, allowing you to focus on enjoying your event while we take care of the logistics.